Help Center

The community answers all your questions

Moderation : Cyberhorse, Serraei

I placed a bid in auction but I don't have the horse. Why?

1 answer14 views

Answer verified

When you participate in an auction, there are several options:

1. someone else places a higher bid: you won't get the horse but your bid will be refunded after a few minutes (you can bid again if you want to)

2 If you are the highest bidder when the auction ends, you will receive the horse and the seller will receive the Equus or passes of your bid. It can take a few moments for the horse to appear in your breeding farm, however.

You can contact the support (mention the horse name or link and the amount and date of your bid) if you haven't received the horse 10 minutes after the auction has ended.